FAQS

Frequently Asked Questions

You might be surprised at how many questions we are asked on a daily basis (and how much we love being asked them!) but we had to try and consolidate them, so here are some of the more popular questions.

CAN'T FIND WHAT YOU'RE LOOKING FOR?

If you have a question you'd like answered but can't find it here, don't be shy, feel free to contact us and we'll be happy to help anyway we can...

FILM

WHAT MOTION PICTURE FILM STOCK DO YOU PROCESS?


Cinelab London runs both Night and Day Bath Processing for 65mm, Super 35mm, 35mm, Super 16mm, 16mm, Super 8mm, Colour and Black & White

Please note: We are unable to process S8mm B&W, Tri-X Reversal, Kodachrome or Fuji Expired Stock.

Film Laboratory Service: https://www.cinelab.co.uk/film-laboratory-uk




DO YOU SELL MOTION PICTURE FILM STOCK?


Cinelab London does not sell film stock. We recommend the following:

Frame24 are an official reseller of motion picture film and sell both film stock only and packages which include film stock and our services. www.frame24.co.uk

Contact Rachel Baker – rbaker@frame24.co.uk

Or contact Kodak directly

www.kodak.com Contact: Sam Clark - samuel.clark@kodak.com




CAN YOU PROVIDE PUSH/PULL PROCESSING?


Yes We Can! Our Photochemical/Film Laboratory team are the best in the business – experienced and dedicated. There are many photochemical tricks you can use to create different looks and cool effects. https://www.cinelab.co.uk/film-laboratory-uk




WHAT IS THE TURNAROUND TIME?


Turnaround time is footage dependent. A guide for completing the processing, scanning & uploading of files to a secure FTP site is:

  • Super 8mm - 5 day Turnaround

  • 16mm and 35mm - 3 day Turnaround

  • 65mm – by Quotation

Note: We always complete as speedily as possible. If a faster turnaround is needed, please enquire about a ‘Rush Order' service.




WHAT FILM SCANNER IS BEST FOR MY PROJECT?


Our expert Sales Team and Film Technicians can advise on the best workflow to follow and the choice of Cinelab London's wide range of scanners: 2 x Arriscan HDR, 2 x Scanity HDR and 2 x Spirit 4K. Each scanner has unique capabilities which guarantees best service, best picture and best options for all budgets.

https://www.cinelab.co.uk/film-scanning




WHAT ARE YOUR FILM AND DIGITAL DAILIES SERVICES?


We provide a bespoke Film and Digital Dailies Lab tailored to the scale and requirements of each and every job.

Next day rushes service provided complete with a full lab and scanning report, prepared by our experienced rushes team.

https://www.cinelab.co.uk/film-and-digital-dailies




DO YOU PRINT FILM/ ANSWER PRINTS/FILM DELIVERABLES?


Yes we do! Our Film Technicians carry out 35mm film printing and provide excellent quality combined show prints, answer prints, release prints/IP/IN and also mute prints.

https://www.cinelab.co.uk/film-laboratory-uk




DO YOU PROCESS AND SCAN SUPER 8MM?


Yes we do! We process Super 8mm almost every day. We can only process colour negative - so no reversal or B&W. We scan using the industry leading DFT 4K Scanity scanner and have the only 8mm/Super 8 gate in the UK on a Scanity. The results are absolutely as good as it gets! https://www.cinelab.co.uk/film-laboratory-uk




DOES BREXIT CHANGE HOW I SEND MY FILM TO CINELAB LONDON?


What has changed? All movement of goods between the EU and UK (and vice versa) are now classified as Imports and Exports. Customs Invoices are required for the movement of all goods between the EU and UK (and vice versa). All goods are subject to Customs Duty and Import VAT (There is NO Duty on film) All goods carry a Customs Clearance/Admin/Handling fee All clients need an EORI number (unique identification assigned by Customs) There are revised VAT rules https://www.cinelab.co.uk/brexit-guide-2021




DO YOU PROCESS EKTACHROME?


Unfortunately we do not process Ektachrome - we dont know of any lab in the UK who can. Please try Paris labs - Hyventi and Silverway or DeJonghe in Belgium. If you find who can process EKTACHROME, please let us know so we update this FAQ.




CAN YOU CLIP TEST COLOUR AND BLACK AND WHITE FILM STOCKS?


We don’t clip test Black and White film stocks. Colour stocks can be clip tested - as long as it is Kodak stock. The cost for clip testing is £20 each excluding VAT.





DIGITAL

CAN YOU HELP IF MY PROJECT HAS FILM AND DIGITAL FOOTAGE?


Yes we can! Cinelab London is a Film Laboratory & Post Facility offering a complete end-to-end solution for film & digital productions. Uniquely, all services are provided under one roof, by one team of analogue and digital specialists. Working between different faciliites for dailes is now a thing of the past. https://www.cinelab.co.uk/film-and-digital-services




DO YOU HAVE A DI VIEWING/GRADING THEATRE?


Yes we do! We have a newly refurbished 20 seat DI Theatre as well as three grading suites, equipped with Black Magic's Davinci Resolve.

Paul Dean, Head of Scanning and Grading leads an expert creative and technical team who grade across all genres of entertainment, both on dailies and final grades. Our experienced Colourists are happy to grade in both attended and unattended sessions.

https://www.cinelab.co.uk/digital-intermediates




CAN I GET MORE INFORMATION ON DIGITAL FILM/FILM OUTS?


DIGITAL FILM/FILM OUT is for clients who want to create an authentic film look but for practical reasons have acquired on digital. We can record your digital image files back to film and then scan this to create new digital image files. This process adds a real film grain and texture to the digital image.

DIGITAL FILM GUIDE https://713349c3-b4d8-4582-b398-b66e3721914d.filesusr.com/ugd/baa2e6_a65cc47ac37d4f6cb55d8decedf80de1.pdf?index=true




WHAT SCANS AND DELIVERABLES ARE POSSIBLE?


As 'standard' our Scans are supplied as Full Frame, 2K 10 Bit Log DPX files. 2K Log Scan - The film is scanned on a 2K scanner as LOG (completely ungraded with a LOG (flat) characteristic applied in order to extract as much detail from the negative and create a digital clone of the footage). Grading will be performed by the client at a later stage. OR: 2K Log Scan + Grade - Once the film has been scanned as a "2K Log Scan" (as above), it is then graded to create either a 2K "Best Light", or "Technical Best Light" as required. The above 2K options can also be at 4K & 6K resolutions. You can also choose from a range of Aspect Ratios, Resolutions and Deliverables. See our Project Scanning Checklist https://713349c3-b4d8-4582-b398-b66e3721914d.filesusr.com/ugd/baa2e6_06de6487c8a0400a9f160833fb067eb9.pdf




WHAT ARE YOUR FILM AND DIGITAL DAILIES SERVICES?


We provide a bespoke Film and Digital Dailies Lab tailored to the scale and requirements of each and every job.

Next day rushes service provided complete with a full lab and scanning report, prepared by our experienced rushes team.

https://www.cinelab.co.uk/film-and-digital-dailies





GENERAL

DO YOU WORK WITH COMPANIES AND INDIVIDUALS?


Every client and enquiry is important to us. From first time filmmakers, those who haven’t worked with film for some time, experienced award winning creatives and companies, libraries and private individuals who may have discovered long lost film. We dont choose our clients, they choose us.

We welcome all enquiries and if we can’t help we always try to recommend who can.

https://www.cinelab.co.uk/contact-us




WHEN AND HOW DO I PAY?


CAN I ORDER AND PAY ONLINE?

We don’t offer this facility at the moment but hope to launch in 2021.

WHEN AND HOW DO I PAY?

If you do not have an account with us, you will be asked for payment in full, by BACS or Credit Card before your final scans are uploaded/sent to you.

We provide a final invoice with confirmation of all costs and final details of amount owed,

Once proof of payment is received your files are sent to you.




HOW MUCH WILL IT COST?


A quote is always provided before work begins with us. Planning in advance is key.

The team at Cinelab London is made up of highly passionate, superbly knowledgeable, film buffs and post production gurus. With an array of expertise and combined 200+ years in the industry, we have a team of specialists who can help advise on cost effectiveness and time efficiencies.

https://www.cinelab.co.uk/meet-the-team




I  WANT TO LEARN ABOUT FILM CAN YOU HELP?


In one word, yes! Our teams main aim is to ensure that the craft and skills of working with film are not lost forever .. this was in real danger until just a few years ago. And is always a threat.

We encourage visits and tours, hold masterclasses and training semonars with partners, host webinars, have written guides, etc. Please follow our events and news.

https://www.cinelab.co.uk/articles https://www.cinelab.co.uk/latest-1




WHAT ABOUT DELIVERY/COLLECTION?


Currently all deliveries and collections to and from Cinelab London should be by prearrangement. Please always let us know date and estimated time of delivery or collection. Ensure all packages are clearly labelled to be quickly identified. We will let you know when your precious assets have arrived with us. http://cinelab.co.uk/contact-




WHAT FILM PRINTS CAN YOU CREATE?


We can create 35mm prints. For 16mm prints – this company may be able to help: https://www.postproduction.be/









ARCHIVE AND RESTORATION

WHAT ARCHIVE AND RESTORATION SERVICES DO YOU PROVIDE?


For the first time since film was invented, over 100 years ago, Cinelab London can now fully realise the quality captured on original film. Through the development of digital workflows, offering the latest technology and advanced film scanners, we have the ability to recapture and restore images from the reels of treasured historic footage from single titles to entire archives.

https://www.cinelab.co.uk/film-archive-film-restoration




CAN YOU DIGITISE OLD VIDEO AND AUDIO TAPES?


Yes we can! We digitise all forms of media, including historical broadcast and domestic video and audio tape formats. Tapes are transferred to industry standard file formats, creating new deliverable files/digital masters for archiving, editing and distribution requirements.

https://www.cinelab.co.uk/film-digitisation